Who we are
Welcome to Orchid Oud and Perfumes! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment processors)
B. Non-Personal Information:
- Browser type and version
- Device information
- IP address
- Cookies and usage data (e.g., pages viewed, time spent on the website)
2. How We Use Your Information
The information we collect is used for:
- Processing and fulfilling orders
- Providing customer support
- Personalizing your shopping experience
- Sending promotional emails and offers (if you opt-in)
- Improving website functionality and services
- Ensuring the security of our platform
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with:
- Service Providers: For payment processing, shipping, and email marketing services.
- Legal Authorities: When required by law or to protect our rights and property.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, improve functionality, and deliver targeted advertisements.
- Types of Cookies We Use:
- Essential cookies: Necessary for website functionality.
- Analytics cookies: To analyze website performance.
- Marketing cookies: For personalized advertising.
How to Manage Cookies:
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your user experience.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, please contact us at [Insert Contact Email].
6. Data Security
We implement strict security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: privacy@orchidoud.com
Phone: +917034800017
By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Orchid Oud and Perfumes with your information.